Approvals

Live

Every request awaiting a decision — contracts, disbursement requests or amendments — who is waiting on whom, for how long, and when it escalates.

Authority matrix Approval workflows

Pending

Approved this month

+15%Upvs September

Need escalation

Average approval time

2.4 days

−18%Downlast 30 days

Khalid Al-Otaibi is on annual leave until 20 Oct

His finance approvals are temporarily delegated to Sara Al-Anazi up to SAR 5,000,000. His requests show here under her name, tagged «on behalf».

Manage delegations

ContractAPR-2026-04154 attachments

Consulting Services — Corporate Transformation Programme

by Abdulaziz Al-Rashed · Chief Executive Officer

Approval

Amount: 1,240,000excl. VAT
Submitted: 2026-10-132 Jumada I 1448 AH
Department: Office of the CEO
Workflow: Standard contract route
Counterparty: Tharwah Management Consulting Company
Contract type: Services & SLA

Requester’s note
We need to start before quarter end to deliver the board-approved transformation plan.

Approval route

1
Legal review
Noura Al-QahtaniHead of Legal AffairsAwaiting decision
2
Finance
Sara Al-AnaziOn behalf of Khalid Al-OtaibiNot reached yet
Chief Executive Officer
The requester — skipped: nobody approves their own request
Abdulaziz Al-RashedChief Executive OfficerSkipped

Escalation timer · Legal review

Auto-reminder in 4h

Waqqa AI assistant

Confidence 88%

The contract matches the playbook except the IP clause: Tharwah keeps the rights to methodologies developed. The value sits within comparable consulting deals (±6%).

Sources:CTR-2026-0145

Automated suggestion — a human makes the final call

Who slows approvals down?

Average time to decide per approver — last 90 days. The dashed line is the 24-hour SLA.

Abdulaziz Al-RashedSlowestChief Executive Officer2 days 13h19 of 34 over the SLA
Khalid Al-OtaibiChief Financial Officer1 day 5h12 of 58 over the SLA
Omar Al-HarbiSenior Legal Counsel18h4 of 41 over the SLA
Noura Al-QahtaniHead of Legal Affairs14h3 of 66 over the SLA
Majed Al-GhamdiOperations Manager12h2 of 23 over the SLA
Faisal Al-DosariProcurement Manager11h1 of 47 over the SLA
Sara Al-AnaziSenior Financial Analyst9h1 of 52 over the SLA

Waqqa AI assistant

A way to cut the wait

Confidence 84%

Abdulaziz Al-Rashed takes 2 days 13h on average, and most of his requests are contracts between SAR 500,000 and 2,000,000. Delegating that band to the CFO in the authority matrix would cut average approval time by about 1.6 days.

Sources:34 decisions in 90 daysAuthority matrix v5

Open the matrix

Automated suggestion — a human makes the final call

Approval time

Average days to a final decision — last 8 weeks

Where decisions are made

WhatsApp reply41%
In Waqqa’33%
Microsoft Teams16%
Email10%