CTR-2023-0118Services & SLAInformation TechnologyHorizon TechVersion v3

IT Managed Services Agreement 2023–2026

Expiring soonMedium44

AI review Compare versions Edit

HTFirst partyHorizon Technology Solutions CompanyCR 7002317845

EISecond partyElm Information Security CompanyCR 7001523390 · RiyadhEng. Bandar Al-Harthi

Value: 3,900,000Before amendments:3,705,000
Term: 3 years2023-11-01 – 2026-10-311445-04-17 – 1448-05-20 AH
Owner: Turki Al-SubaieIT Director
Signature & renewal: Advanced via NafathRenews on approval90 days’ notice

Draft2023-09-04
Review2023-09-08
Approval2023-09-09
Signing2023-10-19
Active2023-11-01
Expiring2026-08-02
Renew or end

Notice deadline2026-08-02Today

Effective2023-11-0117 Rabiʻ II 1445 AH

End2026-10-3120 Jumada I 1448 AH

Term elapsed 98% · ends in 17 days

Next step

A renewal decision is due

Notice deadline 2 August 2026. Choose renew, renegotiate or terminate — with a reason.

Submit the quarterly SLA report2026-11-04
Review and accept the report within 10 days2026-10-08
Monthly service governance meeting2026-10-20

Turki Al-SubaieOverdue by 73 days

No open tasks

Waqqa AI assistant

Executive summary

Confidence 94%

The current agreement with Elm to operate Horizon Tech's IT infrastructure, worth SAR 3,900,000 over 3 years ending 31 October 2026. It is being replaced by the new contract CTR-2026-0142, now in signing; any delay in that signature leaves the service without contractual cover after the end date.

Summarised from 19 pages — check the source before relying on it.

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Key terms

Extracted by the AI from the text — each value linked to its clause

7 terms

CounterpartyElm Information Security Company99%
Total valueSAR 3,900,000 excl. VAT98%
Term3 years: 1 November 2023 to 31 October 202697%
Payment termsQuarterly instalments, net 30 from invoice, tied to the SLA report93%
Liability capCapped at 12 months of fees85%
Renewal & noticeRenews by written agreement, with 90 days' notice before the end93%
Governing law & disputesSaudi law — Commercial Courts, Riyadh96%

Risks

Full review

Risk score44Medium

Liability cap below our usual position
Our playbook asks for 24 months of fees; the text says 12.
Low
Personal data protection
The contract does not state where data is hosted — PDPL requires processing inside the Kingdom.
Low

Key dates

Draft created
2023-09-0419 Safar 1445 AH1,136 days ago
Fully signed
2023-10-227 Rabiʻ II 1445 AH1,088 days ago
Effective date
2023-11-0117 Rabiʻ II 1445 AH1,078 days ago
Notice deadline
2026-08-0219 Safar 1448 AH73 days ago
Next up
End date
2026-10-3120 Jumada I 1448 AHin 17 days
Next payment — Quarterly instalment 12
2026-11-2616 Jumada II 1448 AHin 43 days
Bank guarantee expiry
2027-01-2921 Shaʻban 1448 AHin 107 days

See in the calendar

Counterparty profileElm Information Security Company

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