CTR-2026-0142IT Managed Services & Service Level Agreement

Compare versions

Out for signatureElm Information Security CompanyCR 7001523390

Compare any two versions, catch what the counterparty changed without marking it, and follow the rounds down to the last open clause.

Reply in the editor

Contract file Editor Compare versions AI review

Negotiation rounds

4 rounds over 56 days · 2 clauses still open

Our teamCounterpartyOpen clauses

GoalSigningZero open clauses2 left to agree

Base

Compared with

Changes only

3 words added4 words removed

Changes the counterparty did not mark: 1

These clauses changed in the returned file without appearing in the sender's list of declared edits. Review them before accepting anything.

Open the AI review

Version 3Base

Omar Al-Harbi · 21 Sept

Version 4Newer

Eng. Bandar Al-Harthi · 6 Oct

8.Service credits

Text changed

On a breach of the service levels, up to 12% of the instalment due is credited to the First Party, and the First Party may terminate if the breach recurs for three (3) consecutive months.

On a breach of the service levels, up to 10% of the instalment due is credited to the First Party, and the First Party may terminate if the breach recurs for three (3) consecutive months.

10.Subcontracting

Text changedHidden change

The Second Party may not subcontract any part of the services without the prior written consent of the First Party, and remains liable for the acts of its subcontractors.

The Second Party may not subcontract any part of the services without prior written notice to the First Party, and remains liable for the acts of its subcontractors.